• (778) 889-1994

  • Help Desk / Support

  • SBS Computer Logistics Ltd. is an industry leader in help desk and support solutions. We strive to offer all our clients the very best support solution that fits each clients requirements the best. No matter if it's ad hoc support that is only required when problems arise or if its a weekly on-site visit to maintain your IT systems we can help. Contact us today for a custom support solution that fits all your needs.

  • We are partnered with Cloudticket.ca the cloud based support ticketing system to offer a great customizable help desk ticketing system for your business. CloudTicket.ca is fully cloud based with a 99% uptime so you don't have to worry. It just works.

    As well CloudTicket.ca is fully customizable with your company branding and service level agreements all integrated. 

    Have your staff and/or clients submit support request directly via email or custom webpage then have the request queried and email to your in-house support staff. During the whole process the requester is kept fully updated with the status of the request by email. All support requests are logged and also keep an email chain of the request from start to finish for future auditing if required. 

    Contact us today to setup your Quick, Easy, Valuable & Cost Effective support ticketing solution by CloudTicket.ca.

     

  • Remote Support

  • We offer safe and secure remote support assistance for clients that require it. With remote support we are able to connect to your desktop, laptop or server and repair issues very fast and easy. This service is supplied by Zoho Assist. 

    We are able to remotely support attended and un-attended systems of all types including Windows, Mac and Linux.

    If you are requiring remote support please click on the icon below to take you to our remote support page where you are able to enter the remote support code given to you by one of our support technicians. You are able to easily access the remote support page anytime by clicking the icon below or by typing sbs101.ca into the address bar of any browser.